Frequently Asked Questions

How do I contact customer support?

If you have any questions or would like to report a problem, we are always happy to help. You can contact our support team by writing us an email [email protected] or via
WhatsApp: +19548421259

You can find all the ways to contact us in the "Contacts" section.

How can I pay for my order?

You can view all payment methods on our website in the "PAYMENT" section . Please note that some payment methods are only available for selected countries.

What payment methods do you accept?

If the quantity of the product is sufficient, the product can be added to the cart and paid for. The product is guaranteed to be reserved for you.
1) Open the page of the selected product, select the appropriate color and size;
2) Click "Pay"
3) Fill in the details (full name, address, email address, phone number).
4) You can pay for the order immediately after clicking the "Send order" button.

How do I change the delivery address?

You can change the delivery address, but only if we did not have time to send you the goods. If no more than 24 hours have passed since the payment, please contact us via
WhatsApp: +19548421259

Can you tell me the approximate delivery date?

Delivery usually takes 5-10 business days. You can use the tracking number to make sure that your parcel will arrive to you soon. To get the tracking number of the parcel, please visit the "ORDER STATUS" section on our website or check your email, an email with the tracking number should have arrived to you after payment within 1-3 days.

Can I cancel the delivery?

You can cancel the order, but only if we did not have time to send you the goods. If no more than 24 hours have passed since the payment was made, please contact us via
WhatsApp: +19548421259
If we have already sent the order, use the product return service. For more information about how to issue a refund, see the section "REFUND TERMS"

Will my money be refunded for the returned item?

As soon as we receive the returned item, we will check its condition. You will then receive the funds within 7 business days. For more information about the refund process, see the section